Delivery promises

Delivery Promises

We promise to dispatch your order in 5 working days. In normal circumstance, you will receive your order within 7 working days. If you have not received your order after 7 working days, please contact us immediately. 


Delivery Rule

All deliveries will be done by SF Express.  Please choose your preferred delivery address or SF store location and mark the store code at the “special instructions” at the checkout page. Here is the store location list:
https://htm.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_business_station_address/

For purchase over HK$300, the delivery is free of charge. For purchase below HK$300, the system will charge you HK$20 automatically at checkout. 


We deliver outside Hong Kong too!

Thank you for your interests in e-cloth! We are pleased to deliver to you outside Hong Kong as well. If you have any queries regarding international orders, please email us at info@e-cloth.com.hk with your requirements and we will be happy to help.